Careers.
Technical Success Engineer
Greenroom Robotics is on a mission to revolutionise maritime operations by applying best-in-class software to solve challenging real-world problems. We're Australia's leading maritime autonomy software provider, working with global partners to deliver real impact. Our software coupled with their systems creates unmatched capabilities that scale.
Our four products tackle the four pillars of maritime autonomy: operate autonomously (GAMA), navigate safely (Lookout+), digitise operations (MarOps), and simulate and validate (MIS-SIM). Our platform is operational with partners worldwide, in the hands of real-world operators across defence, commercial, and offshore industries.
The Role
As a Technical Success Engineer, you'll be working on the bleeding edge, bridging the gap between our engineering teams and real-world deployment. You'll work closely with our software development and customer success teams, as well as directly with customers and end users, to put our technology into the hands of operators around the world.
This means managing project delivery from concept through commissioning, supporting test and evaluation of our products, and ensuring systems are integrated and performing to specification. There will be opportunities to work onsite at customer facilities, on vessels during sea trials, and in the field as our products go live.
You'll need strong communication skills, be highly organised, and bring experience managing complex engineering projects. Above all, you're eager to learn and excited to grow alongside a fast-moving team.
Rates and Location
- Salary: Competitive, based on experience
- Location: Sydney, in office - Mix of office and field work
- Start date: Flexible
- Citizenship: Australian Citizen or Permanent Resident required
General Duties
- Deliver projects end-to-end with the engineering team, from scoping through deployment and handover
- Assist in the design and execution of test and evaluation procedures for autonomous systems
- Install, commission, and support our products on customer vessels during delivery
- Troubleshoot system-level issues spanning hardware, software, and communications
- Serve as the technical point of contact for customers throughout their project
- Create and maintain technical documentation, test reports, and integration guides
- Collaborate with software and customer success teams to feed field insights back into product development
- Travel domestically and internationally to support global deployments
Experience and Qualifications
The following is required:
- Degree in Engineering (Electrical, Mechatronics, Systems or Project Management) or equivalent hands-on experience
- Strong communication skills spanning internal and external - you'll be representing Greenroom to customers worldwide
- Project management expertise and attention to detail
- Experience coordinating technical projects and managing competing priorities
- Comfortable working in dynamic field environments, including days at sea on vessels
- Willingness to travel as projects require
Desirable Experience
- Experience in the maritime environment
- Background spanning both electrical and software disciplines
- Experience with Linux software environments
- Experience with software development - ROS2, Python, or C++
- Networking fundamentals: TCP/IP, Ethernet, serial communications
- A practical understanding of industrial protocols: NMEA 2000, CAN bus, J1939
- Maritime or autonomous systems industry experience
- History of writing test procedures and technical reports
- Previous customer-facing or field engineering roles
- Familiarity with agile methodologies
Why Greenroom?
You'll join a team that's genuinely pushing the boundaries of what's possible in maritime autonomy. We are scaling our products to meet growing global demand. This role offers the rare combination of deep technical work and direct customer impact - you'll see our technology come to life on vessels around the world.
Would this job suit you?
If you share our mission, and you are driven to solve complex real-world problems with a team of like-minded experts, then reach out to the Greenroom team with your CV, and let us know why you're interested in the role: